Refund Policy

Our buildathon entries and memberships are digital goods and experiential in nature — programme access, community access, credits and live sessions are delivered immediately or on a rolling basis. Please read this policy carefully before you pay. By completing a payment you accept the terms below.

1. Generally, no refunds

Once you have paid your Round 1 buildathon entry (₹1,200) or your membership fee, the payment is non-refundable in line with the digital-goods nature of the Services, unless covered by the cases below. Live sessions, community access and credits cannot be "returned" once delivered.

2. When we do refund

• Duplicate payments: if you are charged twice for the same entry or membership, we refund the duplicate in full.
• Failed or incorrect payments: if a payment fails but an amount was debited, the amount is auto-reversed by the payment gateway; if not, we initiate a full refund.
• Payment made to the wrong item: if you intended to pay for membership but paid the buildathon entry (or vice versa), we transfer the amount to the correct item or refund it if we cannot adjust it, provided you contact us within 7 days.
• Programme cancellation: if we cancel a programme or round entirely, we refund the full amount paid.
• Denied access: if we are unable to grant you the access you paid for within 30 days, you may request a full refund.

3. Membership renewal

From the second year onwards, membership renews at ₹9,999 annually. You are responsible for cancelling before the renewal date; renewal payments are non-refundable once processed.

4. How to request a refund

• Email us at apply@growthx.club with your full name, payment reference/transaction ID, and the reason for the request.
• Send the request within 7 days of the payment.
• Refunds are processed to the original payment method within 7–10 business days of approval. For UPI and card payments, the timeline also depends on the bank or gateway.

5. Chargebacks

We encourage you to contact us first before initiating a chargeback with your bank. A chargeback raised without contacting us may result in the termination of your membership and a record with the payment gateway.